May 4, 2009 #1 jimeec MIS Joined May 29, 2003 Messages 207 Location US If an agent is logged in and online and has no calls for hours does the program automatically go offline or log the user out? Thanks. JimC-
If an agent is logged in and online and has no calls for hours does the program automatically go offline or log the user out? Thanks. JimC-
May 4, 2009 #2 whykap Vendor Joined Aug 10, 2006 Messages 2,306 Location US Attendant console does not log off after inactivity. It is a manual process. Upvote 0 Downvote
May 4, 2009 Thread starter #3 jimeec MIS Joined May 29, 2003 Messages 207 Location US Thanks very much for the quick response! Upvote 0 Downvote