daveinwearside
Programmer
Morning chaps
I have an attendant on CM5 where calls alternate between the two receptionists.
They would like both attendant consoles (Avaya soft console) to ring both at the same time (so whoever gets to the call first takes the call) and when either of them go into pos busy the other attendant takes all the calls.
any help would be great
cheers
Dave
ACSS SME
APSS SME
A word to the wise ain't necessary - it's the stupid ones that need the advice.
I have an attendant on CM5 where calls alternate between the two receptionists.
They would like both attendant consoles (Avaya soft console) to ring both at the same time (so whoever gets to the call first takes the call) and when either of them go into pos busy the other attendant takes all the calls.
any help would be great
cheers
Dave
ACSS SME
APSS SME
A word to the wise ain't necessary - it's the stupid ones that need the advice.