I am configuring an ordinary digital extension to be have its calls recorded. I have been advised by my telco vendor that I need to change the AST prompt to 00 and IAPG to 1.
Would somebody be able to advise me what these prompts do as I thought I only needed to change these prompts if I wanted to set-up recording on ACD an M3905 phone that has an ACD and an extension button.
Many thanks.
Would somebody be able to advise me what these prompts do as I thought I only needed to change these prompts if I wanted to set-up recording on ACD an M3905 phone that has an ACD and an extension button.
Many thanks.