Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

assigning IM to multiple assigment groups

Status
Not open for further replies.
gwilk

gwilk

Programmer
Mar 14, 2003
1
ZA
How do you assign incident tickets to multiple assignment groups at the same time. expamle desktop,telecom,security.
 
Sort by date Sort by votes
The assignment field is a character field, only holds one group. The secondary.assignment field is an array and can hold multiple groups.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

nager
  • Locked
  • Question
Possibility to call ServiceCenter.exe or WebClient with Incident ID
Replies
1
Views
312
chrishaw
chrishaw
survival
  • Locked
  • Question
How to do Connect-It team development?
Replies
2
Views
344
rji1124
rji1124
willman2007
  • Locked
  • Question
automatically to assign incident to operator with smaller amount of t
Replies
0
Views
160
willman2007
willman2007
MichaelaP
  • Locked
  • Question
ServiceCenter - conversion to Case Insensitive
Replies
1
Views
204
chrishaw
chrishaw
jlouiett
  • Locked
  • Question
Link to Update Problem from Probsummary Field?
Replies
0
Views
152
jlouiett
jlouiett

Part and Inventory Search

Sponsor

Back
Top