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Aspect Users Rights
- Thread starter blar2596
- Start date
You can create additional security profiles.
There you can grant read/write/exec-access to all the callcenter-ressources accessible by the system managemant suite. "exec" means disable/enable etc.
It is possible to specify the resource-numbers (read ccts 1,5,10-20 and write 1,5).
A year ago I had create a security-profile. Unfortunately the function which should create a new profile using an exiting one as template, is not working (8.3, actual ASMS).
I couldn't find any usefull documents showing which of the rights are needed to perform specific tasks in the admin-programs. Many things are pretty clear, but you should plan some hours for trial and error...
The rights of the standard-users are in the docs, it's helpfull to have a printout of the db-table containing the the details of their profiles (sorry, no exact name. I'm at home now).
bye,
chris
There you can grant read/write/exec-access to all the callcenter-ressources accessible by the system managemant suite. "exec" means disable/enable etc.
It is possible to specify the resource-numbers (read ccts 1,5,10-20 and write 1,5).
A year ago I had create a security-profile. Unfortunately the function which should create a new profile using an exiting one as template, is not working (8.3, actual ASMS).
I couldn't find any usefull documents showing which of the rights are needed to perform specific tasks in the admin-programs. Many things are pretty clear, but you should plan some hours for trial and error...
The rights of the standard-users are in the docs, it's helpfull to have a printout of the db-table containing the the details of their profiles (sorry, no exact name. I'm at home now).
bye,
chris
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