Arcserve security puzzler.

[BillHicks]

Hi,

I have a server running NT SP5, Arc Adv 6.61 build 834. We have Arcserve manager installed on 2 workstaions. Both are logged into the domain with exactly the same name. One w/s is allowed to modify jobs on the server but the other is not. w/s2 gets a message (example names used) "There are not enough rights for USERABCDEFGHIJ on server Fredbloggs to complete this transaction". Again, both w/s' are logged into the domain identically. There is not a user called USERABCDEFGIJ on the server or known to the domain. Where the hell is Arcserve getting this ID from? Any help would be greatly appreciated.
[sig][/sig]

 

[johnb2000]

Have you had any luck with this problem? I am getting the same thing here!!

 

[BillHicks]

Yeah, sussed it. Remove and re-install the Manager client on whatever PC you are running on it. Done this on both of the PC's that were giving us grief and haven't had a problem since. Cool.