One of my client has Arcserve 6.6 for netware, on netware 4.1. He has installed the ARCserve 6.6 using Windows nt4 (sp6)as remote login to the Netware 4.1 server. When ever they fire a backup from the windows system.They get the error message E0015 "backup operation failed".
I renamed arch$srv.log to old, set the "arcserve debug on" and rescheduled the job. The messages which appeared to me, could be the reason for failure are noted below.
"Jul-17 11:48:51 [DEBUG] Scheduler will delay 60
seconds before next attempted job launch.
Jul-17 11:48:53 7 [DEBUG] E0107 Failed to Login to host
server,ffffff27"
"Jul-17 11:48:58 7 E0015 Job 7: Backup Operation Failed"
After reading the help file in the Arcserve. I checked for the Arcserve IT created user "chey_archsvr" that is not available. The current NLM version which they are working is Betrieve 6.1.
The service pack for Arcserve is not installed. The customer claims he was not able to apply the service pack also. It was poping some errors and comming out of the application.
All replys are welcome.
Thanks in advance.