Arcserve 9.01 not completing brick level backup

[zink111]

Hi all,
I am running Arcserve 9.01 sp5 on Windows 2000 sp4 server which is also the Exxchange 2000 server. I am having difficulty with the brick level backup stopping after a few mailboxes and restarting the whole backup process immediately without generating any errors.
This is the log entry which is repeated continuously until I manually stop the job.
02/16/2005-19:54:45 ,1,3254,0,0,-1,2,18,0,0] The volume migration status = 0. (0=Off, 1=On)
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Source Directory: dbaxchg2
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Backup Session 83 on Media TUESDAY Serial # 1900002
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Session flag: 3000
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] ----------------------------------------------------------------
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Writing BackupExtendedSessionHeader...
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Wrote file header for extended session header. Stream data follows.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Writing drive capacity stream to tape...
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Empty drive capacity structure will be written. (Session is Registry, System State, or DSAgent)
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Wrote stream header for drive capacity
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Wrote drive capacity data to stream.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Wrote padding to stream.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Done. Wrote drive capacity stream to tape.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Closing extended session header, no errors.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Wrote stream trailer for extended session header. Stream closed.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Wrote file trailer for extended session header.
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] ----------------------------------------------------------------
[02/16/2005-19:54:47 ,1,3254,83,0,-1,2,18,0,0] Creating temp file C*.*
[02/16/2005-19:58:06 ,1,0,0,0,-1,2,18,0,0] >> BrightStorAB Job Runner
[02/16/2005-19:58:06 ,1,0,0,0,-1,2,18,0,0] >> BrightStor AB
[02/16/2005-19:58:06 ,1,0,0,0,-1,2,18,0,0] >> Version 9.0
[02/16/2005-19:58:06 ,1,0,0,0,-1,2,18,0,0] >> Release 042902
[02/16/2005-19:58:06 ,1,0,0,0,-1,2,18,0,0] >> Build 2050
[02/16/2005-19:58:06 ,1,0,0,0,-1,2,18,0,0] >>

I was going to include the data from the tape log but I have just discovered that I am getting an error message:
seek failed on tapelog.
The tape log is 4.2 GB and has not been written to for a number of days.
Can I safely rename this file or do I then lose all information?
Thanks

 

[pakilaci]

Yes, you should rename that huge file. At first stop the Tape Engine, and rename tape.log to tape.log.old for example. After this create an empty file called tape.log and start the Tape Engine.
What is your message level setting for Tape Engine?

 

[zink111]

Thanks pakilaci,
I had done that and discovered that the file is corrupted, giving a disk read error.
The tape message level is set to detail.
The backup completed except for the the brick level backup which processes a number of mailboxes and then restarts without generating a noticeable error.
Any ideas on that one?