Download the pocket killbox
download ccleaner
* Install CCleaner
* Launch CCleaner and look in the upper right corner and click on the "Options" button.
* Click "Advanced" and remove the check by "Only delete files in Windows temp folders older than 48 hours".
* Click OK
* Do not run CCleaner yet. You will run it later in safe mode.
* Download the trial version of Ewido Security Suite here
* Install ewido.
* During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
* Launch ewido
* It will prompt you to update click the OK button and it will go to the main screen
* On the left side of the main screen click update
* Click on Start and let it update.
* DO NOT run a scan yet. You will do that later in safe mode.
* Click here for info on how to boot to safe mode if you don't already know how.
How to boot to safe mode
* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.
* Restart your computer into safe mode now. Perform the following steps in safe mode:
* Run Ewido:
* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Now run ccleaner
find the full path for this file and paste it into the killbox. erwe.exe
it should be
c:\windows\ erwe.exe or
c:\windows\syste32\erwe.exe or
c:\WINNT\erwe.exe if using W2k
Double-click on Killbox.exe to run it. Now put a tick by Delete on Reboot. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file on next reboot. Click Yes. It will then ask if you want to reboot now. Click No. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.Then click yes to reboot after you entered the last one.