Jun 10, 2014 #1 mikeyb123 Programmer Joined Jul 1, 2003 Messages 1,801 Location GB Hi All, Is there any way to split calls coming in between 2 workgroups either from a contact centre script or simples huntgroup? It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.
Hi All, Is there any way to split calls coming in between 2 workgroups either from a contact centre script or simples huntgroup? It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.
Jun 27, 2014 #2 PearceHamblin Technical User Joined Jun 19, 2014 Messages 11 Location GB Where you say "split calls" what do you want to split them based on? Upvote 0 Downvote