Analogue fax locked out

[atverre]

I have a fax which is in state busy
When I try to a trace in ld 80 it says: LOCKOUT TN 004 0 05 12. Is this correct? Becuase I've had complaints about this fax not working

 

[Utreg]

if it's lockout try to reset the TN in LD 20:

disu 004 0 05 12
and
enlu 004 0 05 12
(our kick the card)

 

[atverre]

I have tried to disable and enable it, but this didn't give any result. So what I did was to give the fax a new DN and change it back again. And the fax went into status idle

 

[johnpoole]

that may be the cure. not usually. locked out is usually the far end. if this one comes back. check the fax software. some fax machines disconnect time is adjusted bad. the disconnect looks like a "hold" flash or transfer. so after an outbound fax the machine holds the line, it times out and goes into lockout.

if you take any analog off hook long enough they time out and go into lockout. it could be the port but short is a very rare internal problem.. they tend to go open, or the relay gets "soft", sounds like a motor click-click-click, very fast



john poole
bellsouth business
columbia,sc