Analog Polycom Conference Calls 1

[tech1979]

I am able to put multiple calls into conference using the conf button and *47. My question is, once everyone is done with the call, the user who started the call wants to drop all parties. Is this possible with only using the polycom phone? The customer doesn't want to depend on all parties to hang up themselves.

I've tried hitting the conf button followed by *52, but that drops me from the conf call. I verified using system status that everyone is still on the call.

The customer has an IPO 500v2 Rls 7.0.23 w/VMPro 7.0.23

Thanks for the help

 

[Westi]

just add a digital phone to the conference and see in the details that all people have disconnected, painful but besides the SSA the only way to ensure that the conf call is gone

Joe W.

FHandw, ACSS

 

[amriddle01]

You can tick the option in the system to drop the conference automatically once the last internal extension hands up, will not work for you if it's all internal parties though

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[hairlessupportmonkey]

Have a look at go-connect from Mondago.

http://www.mondago.com/

the app will show all members in the conf and allows you to drop calls.

Its a CTI app and is very useful!

ACSS - SME
General Geek

 

[amriddle01]

Ha...hangs up, not hands up

http://www.ipoffice.tel

 

[hairlessupportmonkey]

stick your hands in the air like you just dont care!

ACSS - SME
General Geek

 

[tech1979]

I believe they only cared about external callers staying on. Thanks for the help I will test it out and let you know!

 

[tech1979]

Perfect!!! That worked. Thanks again!