Analog Extensions out

[alberton]

Hi,

I have a couple of analog extensions which suddenly stop to work. I changed the rack cables and still don't work.
Is there a way to make a reset only to the analog board?
Thanks.

 

[Bas1234]

What IPO, version, expansion?

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It works! Now if only I could remember what I did...
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[alberton]

It is a IPO500 version 4.1.15.
It has a digital extension external module.
Thanks

 

[amriddle01]

You need to reset the whole thing. Try plugging the handset straight into the card first, it could still be cabling.

ACS - IP Office Implement

 

[alberton]

amriddle01, I tryed it before, but still not dialtone.
So I figure out there is not a way to reset only a board.
Thanks.

 

[Bas1234]

So are the analog ports on an expansion module?
If so is it a 500 or a 400 series?

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[alberton]

This is a Ip500 Analog Phone Base Card which is inserted into a IPO slot, not in an external module.
Thanks

 

[Bas1234]

Does it have a daughter card on them?
Did you try to swap slots?
They are not hot pluggable/swappable!

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[alberton]

Yes, it has a daughter card inserted.
I not tryed to swap the slots because probably with a full reset system it will be recovered. This is not the first time it happens.
I was looking for some process which it will be not necessary to reset the system.
Thanks.

 

[Bas1234]

You could try to put them on IVR port an change it back.
But i think your card is broken and that you have to sent back to Avaya.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[TheDoz]

I had 2 analog ports (card in ip500)quit working after an upgrade. Reset the system and still no go. Luckly they were spare ports and would not be used for a while. They wre working for sure before the upgrade. Do not know what happened.

"Religion is regarded by the common people as true, by the wise as false, and by the rulers as useful"
"The lack of money is the root of all evil"

 

[TheDoz]

base1234,
You do have some good ideals to try.

"Religion is regarded by the common people as true, by the wise as false, and by the rulers as useful"
"The lack of money is the root of all evil"