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AltiGen Softphone

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taharwayne

Technical User
Joined
Apr 20, 2007
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5
Location
US
I cannot hear the voice from the AltiView Client using SoftPhone when connected over the internet.

If we connect internally or use a VPN over the internet it works fine. I am stumped, do you have any idea as to what is being blocked. We are using a Sonic Wall appliance and have opened the following ports:

1720 TCP
10032 TCP
10050 TCP
49151-49168 TCP and UDP
 
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