Alternative VM numbers

[iptuser]

We have Velocity 4.1 VM, is there a way that we can have the following-
An extension has a prime DN (3443) on one phone and another DN (13443)on another phone both phones belong to the same user and both go to VM- we can not change this. Rather then have the user having to log into both VM box`s, can we have the second DN (13443)as an alternative within the main VM number of 3443 so the use only has to log into VM 3443 to pick up both messages. This can work in Nortel VM with up to 8 alternatives, can it work in Octel , we only access the Octel via Commend line interface

thanks

wayne67

 

[lever]

If i read this right, ithink you can set up 13443 as a user but add 3443 as the mailbox. (not sure how it will work on your dial plan)

ADD USER 13443,3443,COS HERE,NAME HERE

Might also depend on which release you have.

lever.

 

[iptuser]

Lever

We have a real extension number 3443. We have configured a one number system which can ring two phones at the same time- one a wirelss DECT phone (13443) the other a desk phone (23443)
Both the handsets will have a call forward to the voice mail system. So a user can dial 3443 and it wil ring on both 13443 and 23443. what we require is that the same mail box 3443 can be used for calls from either 1343 and 23443. A user will then log into the single mail box 3443 to retreive any message from either 13443 or 23443. We can get it to work by have auto copy from one mail box to the other but we rather not


thanks

wayne

 

[lever]

What PBX system do you have ?

lever.

 

[mojoagogo]

Do you not have ALIAS ADDRESS within the users mailbox?

 

[iptuser]

Mojoagogo,


We have the UK version of Octel which does not have Alias addressing, we have used the auto copy/forward commend to a dummy mail box instead


thanks

wayne