Aloha Loyalty cards not working

[JaradAMPd]

We got a new BOH server and now for some reason after swiping the loyalty card, it just sits there and you cannot close that tab as it is waiting for loyalty information. Have any idea what might be going on?

 

[JaradAMPd]

The message it says is The system is processing aloha loyalty information. The check cannot be closed until the process completes.

 

[AlohaRoss]

Here are some questions and ideas
When you got your new server did it also come with a new Aloha Hasp?

In EDC have you defined gift cards.

Has anything else in your environment change, such as change of credit card processors


AlohaRoss

http://www.needalohahelp.com

 

[JaradAMPd]

Apparently the gifcard and enterprise polling modules were not installed. Thanks for the help Ross!