Can someone explain to me in english why on my MultiVantage 11 I have to include the Login-id in the Name field when creating the Agent on the Add Loginid Form: example < 5353 James Smith >. I know that there is a feature you must ask Avaya to turn on that will allow you to simply put the name in without the ID in front of it so please explain the difference and why. Thank you all in advance for the help.
Avaya, Octel, AUDIX, CMS and other fun stuff.
"There is always a way, it may not be pretty but there is always a way."
P:-D
Avaya, Octel, AUDIX, CMS and other fun stuff.
"There is always a way, it may not be pretty but there is always a way."
P:-D