After Hours Phone Restriction

[EddieRWB]

working on a Definity G3 R12

I'm wondering if any of you have run in the problem of expensive calls being made after work hours. We have an eCas server that records the calls, extension and time they were made. My thoughts are that it is the cleaning crew at night making these calls.

My question is I think there is a way of restricting phone calls during non work hours. Maybe using time of day routing and messing with the ARS tables, but I'm at a loss as to how to do this.

I was also wondering if maybe there was a way to implement a passcode to open the outside line after hours or something like that. Any suggestions or ideas are gratefully appreciated. Thanks

 

[RTMCKEE]

Not exactly sure how to set this up but it can be done with partition route groups, and Time of day routing.

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[RTMCKEE]

err... I mean partitoned groups, and TOD routing.

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[1a22ip]

Try Alternate FRL. You can do this by way of a button on the attendant or your own set. Once this button is pressed the FRL on the sets change. You change the FRL of the sets you want to control to lets say 6 all other phones are at 7. You press this button and all FRL 6 sets go to FRL 0. Make sure that your outbound trunks have a higher FRL. This will make the FRL 6 stations Useless until you press the button again.

It worth a shot
Hope this helps
ED


1a2 to ip I seen it all

 

[EddieRWB]

1a22ip

That sounds like the easiest way to do it.

But I have one question.

By changing that to a low FRL number that completely removes all outbound calling, We'll need to still be able to call 911 in case of emergencies from any phone any time. Which won't be possible if I change the FRL?? Let me know your thoughts.... Thanks

 

[1a22ip]

This is easy to work around. On the ARS Analysis form make sure that 911 goes to its own route pattern. Set the FRL in the route pattern to 0. This will allow all FRL's higher than 0 to go. Just ensure that all other routes have a FRL of 1 or higher. Below is a sample of my 911 routing:

ARS DIGIT ANALYSIS TABLE
Location: all Percent Full: 35

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
911 3 3 7 alrt n

Pattern Number: 7 Pattern Name:

Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 5 0 201 1 n user
2: 3 0 201 1 n user
3: n user
4: n user
5: n user
6: n user

BCC VALUE TSC CA-TSC ITC BCIE Service/Feature BAND No. Numbering LAR
0 1 2 3 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none


I hope this helps
ED



1a2 to ip I seen it all