digital12188
Technical User
IP Office 406 v2 4.0.7 connected via SCN with point to point t1.
Call come into remote site A on analog trunk gets routed to AA at main site B via VOIP line. Callers select option off menu that is a distributed HG with agents from both sites in it.
If agent at remote site answers call it disconnects after 90 seconds. If answered by agent at main site call is
fine..
I can however test same thing but dial an extension off AA for remote site and call stays up.
I have tkt open with Avaya but was wondering if anyone else ran into this.
Call come into remote site A on analog trunk gets routed to AA at main site B via VOIP line. Callers select option off menu that is a distributed HG with agents from both sites in it.
If agent at remote site answers call it disconnects after 90 seconds. If answered by agent at main site call is
fine..
I can however test same thing but dial an extension off AA for remote site and call stays up.
I have tkt open with Avaya but was wondering if anyone else ran into this.