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Advanced small community Networking problem

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digital12188

Technical User
Oct 5, 2004
108
US
IP Office 406 v2 4.0.7 connected via SCN with point to point t1.

Call come into remote site A on analog trunk gets routed to AA at main site B via VOIP line. Callers select option off menu that is a distributed HG with agents from both sites in it.

If agent at remote site answers call it disconnects after 90 seconds. If answered by agent at main site call is
fine..

I can however test same thing but dial an extension off AA for remote site and call stays up.

I have tkt open with Avaya but was wondering if anyone else ran into this.
 
hi, what codecs using? also in 4.0.7, you can reserve vcm channels for specific jobs, may be some one clearing voicemail, or using aa which would be throwing out your other vcm call?
 
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