Adobe Professional Error

[bluealhunter]

Having trouble opening a PDF document in Adobe Professional (6.0.3) on a single XP Pro (SP2+) workstation. I can open the document on other workstations just fine. I've already reinstalled Adobe. I'm getting an error that reads

"Cannot extract the embedded Font JLHHJG+TimesNewRoman,Bold. Some Characters may not display or print correctly."

This is followed by a "Drawing Error" window.

Indeed, to document opens but without much of the text/drawings.

Can anyone help?

Thnxs

 

[linney]

This is a Font Troubleshooter

http://www.adobe.com/support/techdocs/328607.html

http://groups-beta.google.com/group...q="Cannot+extract+the+embedded+Font"+adobe+xp

Are you running McAfee's QuickClean lite? This has been known to cause Font problems in XP too.

All Windows text turns to Hieroglyphics ?
thread779-755546

How To Install or Remove a Font in Windows

http://support.microsoft.com/default.aspx?scid=kb;en-us;314960&FR=1&PA=1&SD=HSCH

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

 

[bluealhunter]

Thank you for the links. However, as the user needed the workstation working ASAP, I ended up re-installing Adobe a second time and this issue cleared.

Thanks again.