Administrator can only view his mailbox not others -- please advise. 6

[BabylonDrifter]

Hi

I have recently migrated from exchange 5.5 to 2000 by moving mailboxes from one server to a new one. My issue is that when I logon to a users PC under administrator I have full admin rights except I cannot view their mailbox -- it states I dont have premission.

I would like to know how to give the administrator account full access to view any mailbox and how to create a new user and give them the same right. I am sure that procedure will be about the same. The reason I want to give a new user account the same right is beacuse I have also just installed backup exec and it also cannot view the users mailboxes and askes for an account that can.

system info:
Exchange 2000
Single Domain no trusts
Admin & Backup exec account have local logon rights
Both accounts have mail boxes that they can access under their account.

Please help

Thanks

Charles

 

[mufka]

Exchange 2000 makes you go through a couple of hoops to get the permissions you enjoyed with 5.5.

Go to the mailbox you want to give Administrator permissions to and go to Exchange Advanced tab. Select Mailbox Rights and add Administrator with Full Mailbox Access.

 

[Xybertron]

XADM: Service Account Access to All Mailboxes in Exchange 2000 ID: Q262054 Dan
Microsoft Exchange Support @ Microsoft

 

[BabylonDrifter]

Thanks guys -- that did it!

 

[kevstar]

I am having the same problem. Is the Exchange Advanced tab under the Exchange manager or AD users and computers?

Kev

 

[Xybertron]

From the article...

Method Three
------------

To grant your administrative account access through Exchange System Manager to all mailboxes in a single database, regardless of inherited explicit denials:

1. Start Exchange System Manager, and then expand the Exchange system tree until you find the database object for which you want to have full mailbox access, for example, Mailbox Store (SERVER1).

2. Open the properties of this object, and then click the Security tab. If you do not see the Security tab, refer to the Knowledge Base Article described in "Method Two".

3. Grant your account full explicit permissions on the object, including Receive As and Send As permissions. Dan
Microsoft Exchange Support @ Microsoft

 

[kevstar]

Brilliant, thanks for your help. Sorry I was acting so thick!!!!

Kev