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add/remove programs freezes

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kenshi1023

Technical User
Joined
Sep 8, 2005
Messages
1
Location
US
system: windows 2000 server

allowed windows upgrade for "windows installer 3.1". after restart, system started normally, until you get to the login/welcome screen, login/welcome screen does not display. not until after awhile, then a screen comes out saying "this computer is being used by another user... only the administrator can unlock this computer... press ctrl/alt/del..." if you do that then you can log in. after logging in, i notice symantec virus scan is disable. and when i go to add/remove programs and try to uninstall any programs it does not run or start the uninstallation process. it just freezes or idles. i can install some softwares but i can't install activeX scripts... or java-script. i use the second server and map drive to this system c drive and did a scan, couldn't detect any virus. since i can't install activeX script i can't do an online scan. oh and the system seems to be running and operating normally with the exceptions. ANY IDEAS GUYS? thanks.
 
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