Add/Remove icon doesn't show up sometimes

[jamesrhaynes]

Our application is vb.net and built in Visual Strudio 2003 with a standard deployment package (just plain jane fill-in-the-blanks with no scripts or special add ins). With a few thousand users there isn't much trouble, but on a rare occasion the program icon does not show up on the Add/Remove feature in Control Panel. Questions: What is the User (or What are we) doing to cause this? How can the User do a proper uninstall in this case? (Note: the most recent case is Korean, Windows XP prof with English UK settings)

 

[chriscj21]

Is this package a .msi file?

If so, an uninstall is possible using "msiexec /uninstall <GUID of MSI PACKAGE>


HTH


ChrisCj21
MCSE, A+, N+