Add remote SCN extension to a local Hunt Group

[BURLYMAN]

Is it possible to add an extension from a remote site to a local Hunt Group? I have a call center that would like to create a Hunt Group that would be used exclusively for times of extremely high call volume and pass the call to a Hunt Group that has users from remote sites. Maybe a Hunt Group is not possible and if so is there another method to achieve this? Possibly something in 3.2?

 

[kristiandg]

With v4 it will be, but the current 3.2 doesn't allow it yet.

Hope this helps (even though its not what you want to hear).

Kris

 

[tlpeter]

you can put the remote phone on the ip office at the other location
only one but,it must be a scn connected with vpn

 

[jdovejr]

forward unconditional...only works for linear or circular though...

 

[d14v0l0]

I have 2 IPO connected with ip trunk [3 channel] i hunt group on IPO1 with 1 user with forward on busy and no answer to number of hunt group on IPO2. And work good. I create short code on IPO1 for this fw.

IPO 1

fw to 8[ext of hunt group on IPO 2]
shortcode on IPO 1

Short Code: 8[ext of hunt group on IPO 2]
Telephone Number: ext of hunt group on IPO 2
Line Group ID: Number of trunk betwen IPOs
Feature: Dial

And I don't have problems.