Dec 14, 2017 #1 nortavaya Technical User Joined Sep 20, 2006 Messages 415 Location MA Dear all, There is many predefined Call-Job states (or Qualification codes: contact unreachable, Voicemail, ...etc) already configured in IPOCC Dialer, My question is: can we add or custom more call-job states as customer needs ?? Thank you
Dear all, There is many predefined Call-Job states (or Qualification codes: contact unreachable, Voicemail, ...etc) already configured in IPOCC Dialer, My question is: can we add or custom more call-job states as customer needs ?? Thank you