I have a web based intranet application that utilizes the Crystal Reports ActiveX web viewer to dispaly reoprts. We are working with SQL Server 2000 backend and the active X viewer is version 9.0.
All users have no problem; its just ONE user that cannot load the file. I have checked his pc and I have followed the steps of manually registering and re-installing the DLLs.
The viewer pops up within the browser and the buttons appear but the icon in the upper right hand corner keeps spinning indefinitely and no data is loaded.
He's the only one with this issue. I have noticed that rather often he'll receive a RPC error when browsing the Intranet and again this is specific to him.
Any suggestions or directiosn because I'm all out of them.
Thanks in advance
Jim
All users have no problem; its just ONE user that cannot load the file. I have checked his pc and I have followed the steps of manually registering and re-installing the DLLs.
The viewer pops up within the browser and the buttons appear but the icon in the upper right hand corner keeps spinning indefinitely and no data is loaded.
He's the only one with this issue. I have noticed that rather often he'll receive a RPC error when browsing the Intranet and again this is specific to him.
Any suggestions or directiosn because I'm all out of them.
Thanks in advance
Jim