acrord32

[ohuett]

I am having a problem with Adobe Acrobat 4.05. When I try to print something that I have open, I get an "illegal operation" message that says, "acrord32 has caused a general protection fault in GDI.EXE (and then a bunch of memory addresses)" This only happens when I try to print from Acrobat.

I have un-installed version 4.05 and re-installed it...same error. I un-installed 4.05 and re-installed 5.0...same problem. Does anyone have any more suggestions?

 

[kwunder]

Ohuett,
What sort of printer are you using ?

kwunder

 

[ohuett]

It is a HP LaserJet 4000.

 

[kwunder]

I thought it might be. I think the problem is, the drivers you have for your printer are not compatible with Acrord32. Find out what drivers you have installed (start/settings/printer etc) and then go to

http://www.hp.com/cposupport/swindexes/lj4000_swen.html

download the latest drivers. Uninstall your old driver and then install the new one.

Let me know if this helps

kwunder

 

[ohuett]

kwunder...I installed the newest print drivers and it fixed my problem. Thanks for the help.

 

[kwunder]

No Problem. Glad I could be helpful
kwunder.