acrobat reader

[mgl70]

Hi,
I downloaded and installed the acrobat reader 6.0 version on my XP-professional. But acrobar reader is not starting . It is getting stucked. I am not able to open acrobat reader.

I donot know what I have to do?

thanks for the help.

 

[bcastner]

. If you still had installed any previous versions of the reader you can have this problem.

Control Panel, Add/Remove programs, remove ALL instances of Adobe Acrobat.

Reboot.

. Reinstall Acrobat 6

 

[mgl70]

I removed all the instances of the adobe acrobat. I reboot the system.I tried to download from the acrobat website. Before downloading I got the warning message

"This type of file could harm your computer if it contains malicious code.
filename: adberdr60_DLM_ene_full.exe

application"

Is this safe if I download this software?

 

[bcastner]

Yes.

 

[mgl70]

I downloaded and installed again. Still it is getting stucked.

 

[bcastner]

This has worked for many:

Without removing Adobe Reader 6, reinstall it again.

 

[mgl70]

I reinstalled it. But it did not work out.

 

[bcastner]

http://www.novadys.com/uk/support/90000007.html

 

[Jump1ng]

I just had a call from one of our admin people saying she couldnt open a pdf file from an email and when I had a look at it what had happend was that the license agreement window from adobe hadn't come to the front and it didn't show up on the taskbar had to alt tab to it say yes to the agreement and it started acrobat and the file she had try to open.

So it seemed like the reader wasn't working but I take it your problem isn't as easy as this.

I just had a look on adobe's ftp and don't think you downloaded the right file.

Look here
ftp://ftp.adobe.com/pub/adobe/reader/win/6.x/6.0/enu/
and download either AdbeRdr60_enu_full.exe or AdbeRdr60_distrib_enu.exe
If its not Engligh you want go up one step in the tree and you can choose diffrent languages.

 

[mgl70]

http://www.adobe.com/products/acrobat/readstep2.html

I downloaded the acrobat reader from the above link.
file is AdbeRdr60_enu_full for windows xp version.

But still it is getting stucked.

I will try with acrobart reader 5 version also

any way thnaks.