Monday at 9:51 AM #1 DiyFrea Technical User Aug 22, 2017 21 JO IPOCC supports a mechanic dialer that initiates a call with the customer and then routes it to Topic/Skill. Is there a way for ACCS outbound to initiate a call with the customer instead of agent?
IPOCC supports a mechanic dialer that initiates a call with the customer and then routes it to Topic/Skill. Is there a way for ACCS outbound to initiate a call with the customer instead of agent?