I am new to this and looking for guidance.
I am trying to set up a customer data system via a report that a Technician fills out.
The forms that a technician fills out looks something like this.
Table1 (Customer_ID_Numbers)
Job_Number
Customer_Number (Primary Key)
Record_Number
Table2 (Facility_Information
Facility_ID (Primary Key)
Facility_Name
Address
City
State
Zip
Phone_Number
Table3 (Contacts)
Contact_ID (Primary Key)
Contact
Title
Table4 (Returned_Equipment)
Returned_ID (Primary Key)
Serial
Model
Description
RA
Table5 (Equipment_Sold)
Sold_ID (Primary Key)
Model
Serial
Description
List_Price
Table6 (Total Charges)
Total_ID (Primary Key)
Total_Equip_Charge
Total_Labor_Charge
Total_Less_Tax
My problems are with Tables 3, 4, and 5. Tables 4 and 5 can have over 20 different Model's, Serial's, Descriptions and List_Price's. (List Prices are only in Table5)
Table3 can have several different contacts and titles.
My issue is normalizing it so nothings redundant with all this info per customer.
Thanks in advance
Mike
Mike Haas
I am trying to set up a customer data system via a report that a Technician fills out.
The forms that a technician fills out looks something like this.
Table1 (Customer_ID_Numbers)
Job_Number
Customer_Number (Primary Key)
Record_Number
Table2 (Facility_Information
Facility_ID (Primary Key)
Facility_Name
Address
City
State
Zip
Phone_Number
Table3 (Contacts)
Contact_ID (Primary Key)
Contact
Title
Table4 (Returned_Equipment)
Returned_ID (Primary Key)
Serial
Model
Description
RA
Table5 (Equipment_Sold)
Sold_ID (Primary Key)
Model
Serial
Description
List_Price
Table6 (Total Charges)
Total_ID (Primary Key)
Total_Equip_Charge
Total_Labor_Charge
Total_Less_Tax
My problems are with Tables 3, 4, and 5. Tables 4 and 5 can have over 20 different Model's, Serial's, Descriptions and List_Price's. (List Prices are only in Table5)
Table3 can have several different contacts and titles.
My issue is normalizing it so nothings redundant with all this info per customer.
Thanks in advance
Mike
Mike Haas