AA using Embedded voicemail.

[tom1981]

Hi
I programmed 1 ipoffice 500 5.2 with embedded voicemail.

I record the welcome and close message through phone.


In the closed Message they want after the closing message it will go to the voicemail of reception without any delay.
wr we can make the changes for this?

Wr we can decide voicemail setting
eg:after how many rings it will go to voicemail.
also wr we can record our own voicemail greetings,is it *91

Pls help me

Tom

 

[RogerTurboFederer]

system->telephony->telephony-> Default no Answer time.

sys->voicemail->embedded voicemail
then go to AutoAttendant in the left pane.

Use F1 If you more doubts.

 

[tom1981]

Hi

Thank You For The Reply.
I need if someone calls from outside in non working hours
and closed days after the closed aa message it will goto
the voicemail of reception.

When i put the no answer time for reception make less.
it will affect the calls in workingours.
is tr any shortcode we can make when the receptionist
goes outside they can make the calls will go to voicemail.

Also how we can record personal greetings in ipoffice embedded voicmail.
is tr any possibility to upload general personal greetings
and they have to say only their individual names?

Pls Help me.

Thanks & Regards
Tom

 

[RogerTurboFederer]

for personal greetings

To allow users to record their own name prompt, the short code *99# / Record Message / E."3" can be used. The E is replace by the extension number of the dialing user.



AA

For IP Office 4.1+ each auto attendant is assigned a number. This can be used in numbers that take the form AA:N.x, where N is the auto attendant number and x is the greeting (1 = morning, 2 = afternoon, 3 = evening and 4 = options menu). The .x part can be omitted in which case the short code is used to connect the caller to the named auto attendant service.

go to short codes and click on Help. There you have all the short codes availables, with features and examples.