911 With G350

[map3rd]

I have an 8700 CM4 definity in which I added a g350 gateway for a remote site. I have IP and analog phones off the g350. I can't seem to route a 911 call over the copper trunk line from the g350 with the IP phones? The analog phones route properly is there a setting somewhere for the IP phones to point to the correct location where my ars 911 routing is?

 

[mojoputter]

You should have your IP phones in a network region, on the first page of the network region you should have a location configured, that location number then should be configured in ARS as your G350 network routing. You will also have to build a route to the trunk group of the CO line connected to the G350.

So, if it is location 10, change ars ana location 10 911

                            ARS DIGIT ANALYSIS TABLE
                                   Location:  1             Percent Full:    3

          Dialed           Total     Route    Call   Node  ANI
          String          Min  Max  Pattern   Type   Num   Reqd
    911                   3    3     1        emer         n
                                                           n

 

[map3rd]

Yes thank you, the piece I was missing was the network map for the range of IP addresses for the phones...