911 for Branch Office

[khaman]

I installed a Branch office and everything is working except for 911. I have ESN setup on the branch site and the main site. I have ERL setup for the branch office with a prefix of 1022. I setup the branch office in the NRS with a routing entry of 1022 as SPN.

I was onsite and when the phone is in local mode I can dial 911 and 9911 and they both go out the local 1FB and works fine.
When I dial 911 from the branch phone when it is registered at the main office, I see the call go out the SIP trunks, get a busy tone and then a dchannel message follows "CAUSE :UNASSIGNED NUMBER"

I have a fax machine out there that I call over the SIP trunks no problem. What am I missing?

Thanks,

 

[khaman]

So I now have the call going over the SIP trunks to the branch office. I see it leave the Main site as #1022911 and comes in on the SIP trunks as #1022911. Then it tries to go right back out the SIP trunks.

I have an SPN of 1022 9 built with ARRN of 91 going to RLI 14. RLI 14 has a DMI of 14 (which deletes 4, the leading 1022) and supposed to go out Route 9 which is my dedicated 911 line. Why am I stuck in a loop? I know I am probably missing something easy. Can someone please help me out here.

 

[guycable2]

Seems to me that it wouldn't hit the SPN at the branch site without a 9 (ac1) or ac2 in front of it. What if you stripped all the numbers at the main site added a 4 digit number and sent it to the remote. then using an IDC table at the remote site convert that 4 digit number to 911 or 9911.

I've never set it up but it seems to me this is what would be required to follow the NARS/BARS programming at the remote site.

 

[khaman]

I'll give that a try, thanks for the suggestion. I guess after you sit and bang your head over a problem too long you stop thinking of different ways to test.