9.1 SP4 is out if your waiting...... 1

[amriddle01]

https://downloads.avaya.com/css/P8/documents/101015056

 

[tlpeter]

Got it already.
Funny as I checked this morning because of an upgrade I need to do.

BAZINGA!

I'm not insane, my mother had me tested!

 

[hibroth]

I was checking every day since 9.0 SP8, thank you amriddle !

 

[tlpeter]

9.1.4 VMPro seems to break visual voice for groups.
You see voicemail messages but you cannot select them, new old or saved, doesn't matter.

BAZINGA!

I'm not insane, my mother had me tested!

 

[tlpeter]

This is what happens and it seems to be related to the IP version and not VMPro:

15/09 14:39:34.580 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\5368274251a3464bab5e87fe556dada5.wav"
15/09 14:39:34.656 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\8d28236b1fa94280b6928c633a1b67d0.wav"
15/09 14:39:34.773 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\405e10be34df45e0b29b1bcf568f05b9.wav"
15/09 14:39:34.879 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\39e4d87324174eee8854707ee5e485ac.wav"
15/09 14:39:34.953 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\928ecaf75fc248b9bd97c3ec609ab239.wav"
15/09 14:39:35.038 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\038253ad4a884a80aa228fb04d647855.wav"
15/09 14:39:35.114 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\b024a921acdc4705b8511ac1beb38ea0.wav"
15/09 14:39:35.207 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\f70d3d39dea94b5c8fc4142b4286a6e7.wav"
15/09 14:39:35.291 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\4b0a98833168403c9df375b58faa7181.wav"
15/09 14:39:35.370 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\901a3ba8c9f24ed392d262a0b6c747dd.wav"
15/09 14:39:35.503 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\c51c6c70a02146e99902e9c6926d0b72.wav"
15/09 14:39:35.592 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\cefc876884f2402d83c5c0d7b055fb82.wav"
15/09 14:39:35.655 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\df09022965c3418d9923a803c68ba762.wav"
15/09 14:39:35.733 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\9f4fbdc4c1cc4fbe82b9ecef9844c6c3.wav"
15/09 14:39:35.810 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\e4b3b245fe3949868a5cf8c18e33a1c7.wav"
15/09 14:39:35.856 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\c40ef8b5bdcd4248986fe3e7b2aab5f1.wav"
15/09 14:39:35.945 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\1a37a04219c64843a98ce6d75cc2b339.wav"
15/09 14:39:36.056 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\d8309730e49a4407a03819997e5c35de.wav"
15/09 14:39:36.132 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\a240c0ae69ca4fe7916fbe7f599b7d87.wav"
15/09 14:39:36.203 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\335d26037c5a4c5b87605f2632d6eba6.wav"
15/09 14:39:36.300 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\9312cd7c0ff042d1a9eb82ccbd08d2c9.wav"
15/09 14:39:36.424 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\3864634440c4478695ca41764695830a.wav"
15/09 14:39:36.498 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\f0d2775dc3e149e58590b08d255a929c.wav"
15/09 14:39:36.567 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\70ba63e96a134bbdba06ceedb287fa6f.wav"
15/09 14:39:36.782 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\11ab6765e08549ce9977c1e16076791f.wav"
15/09 14:39:36.875 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\b5f6a1806b7647b38308c5dc2faf544d.wav"
15/09 14:39:36.977 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\79139c009f734adfb71fa8939d072e71.wav"
15/09 14:39:37.038 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\991532e4967e4075a68627f274f3b055.wav"
15/09 14:39:37.107 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\915a9bb054a1492b9b89b39f2ab321ed.wav"
15/09 14:39:37.173 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\2fa8b57834b746d59f4a3bd6eba86b89.wav"
15/09 14:39:37.244 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\03a782f73cd8414994f9e14f04d399a6.wav"
15/09 14:39:37.308 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\06eab778c3bd4923933305ac33325264.wav"
15/09 14:39:37.445 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\bdfed17ef9be43f08b99b42d261abc49.wav"
15/09 14:39:37.570 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\43054a082fb448b3b94e87eaf4611678.wav"
15/09 14:39:37.651 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\df939753535c4cfda334340e48cf4312.wav"
15/09 14:39:37.744 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\395d39da26874e3593fd226a6ac1d7ea.wav"
15/09 14:39:37.956 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\c44835f396ac46d49903e20f41438e5d.wav"
15/09 14:39:38.045 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\bdf0ae1c45fa4a788056299f6f8f0e0f.wav"
15/09 14:39:38.164 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\58e3d55440d94fc0aa37967ed2a9df0c.wav"
15/09 14:39:38.297 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\8924d6bcf28d4bc59178757197c3f0de.wav"
15/09 14:39:38.382 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\d1d106d6467645849a302db7096c9c90.wav"
15/09 14:39:38.497 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\c3925f0b662f4b2c9f6f11bdd243ff56.wav"
15/09 14:39:38.709 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\981a1a636b2746569f7551544efe2385.wav"
15/09 14:39:38.792 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\31bbb403ab62434db4f3c49bdb40f28a.wav"
15/09 14:39:38.895 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\37700bc2aad542e1aab2993411c08e2f.wav"
15/09 14:39:38.969 vmprov5s (22,2) 10cc,12d8: Failed to locate CHUNK "NAU8" in WAVE file "C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\Accounts\Recepten\528133d3134b4e64921bcb75bfcb207e.wav"


BAZINGA!

I'm not insane, my mother had me tested!

 

[tlpeter]

In the end the mailbox was corrupted.
I saved the messages and cleared the mailbox and now it is working again.
I left the system on 9.1.3 for now

BAZINGA!

I'm not insane, my mother had me tested!

 

[janni78]

Only a few weeks late, but seems like they lost the IPOCC FP =)

CP IP Office IP Office™ Contact Center 9.0 SP 9.0.8 28-aug-15 TB xx
CP IP Office IP Office™ Contact Center 9.0 SP 9.0.9 27-nov-15 TBxx
CP IP Office IP Office™ Contact Center 9.1 SP 13-jul-15 Tech Bulletin xx
CP IP Office IP Office™ Contact Center 9.1 FP 03-aug-15 Tech Bulletin xx
CP IP Office IP Office™ Contact Center 9.1 FP 05-okt-15 Tech Bulletin xx
CP IP Office IP Office™ Contact Center 9.1 SP 27-nov-15 Tech Bulletin xx
CP IP Office IP Office™ Platform 9.0 SP7 29-maj-15 Release Note IP Office Technical Bulletin 179
CP IP Office IP Office™ Platform 9.0 SP8 28-aug-15 Release Note
CP IP Office IP Office™ Platform 9.0 SP9 27-nov-15 Release Note
CP IP Office IP Office™ Platform 9.1 FP 01-jun-15 Tech Bulletin xx
CP IP Office IP Office™ Platform 9.1 SP 24-jun-15 IP Office Technical Bulletin 181
CP IP Office IP Office™ Platform 9.1 SP 28-aug-15 Tech Bulletin xx
CP IP Office IP Office™ Platform 9.1 SP 27-nov-15 Tech Bulletin xx


"Trying is the first step to failure..." - Homer

 

[derfloh]

IPOCC 9.1.4 is available as well.

https://support.avaya.com/downloads...91513101100_5&productId=P1568&releaseId=9.1.x

 

[janni78]

Ah now I finally found what I suspected... IPOCC 9.1.2 FP is for Google Cloud only. No chrome interface for CPE then...

"Trying is the first step to failure..." - Homer

 

[hibroth]

I suppose Janni78 was talking about the IPOCC for EMEA (languages and features) for which I have just been informed it has been postponed to 1Q 2016.

 

[tlpeter]

So there is another version for something else.
Does Avaya still know which version is for which purpose?
Seriously make one product that fits all.

BAZINGA!

I'm not insane, my mother had me tested!

 

[janni78]

Seems they removed IPOCC 9.1.4 from the web so guess I shouldn't try to install the one I managed to download =)

They also still have CIE which is the same but only for Germany with IPO, CM and Integral support.


"Trying is the first step to failure..." - Homer

 

[derfloh]

Funny thing is that everything is fine but Avaya globally doesn't allow the German (and other) user interface to be released. The engineers have the localized interface but are not allowed to release it. They are also able to use the CIE UI.

Nevertheless if you use it that way you will not get any support...

 

[hibroth]

All I know is that the IPOCC for EMEA was to be released in june as 9.1.2, initially they decided to postpone to Q3 2015 due to important bug fixing, at the end they decided to add some others feats (google integration) so that the actual statement is Q1 2016.