I'm going to be setting up MOH here shortly and I have one question. I'll be using a Sony Discman w/fm radio as a source. Once this is connected to the KSU does it continuously play? Or can it be set up in a way that it will be triggered to play when someone is put on hold? My concern is that if it's playing a CD continuously, how long before the Discman or the CD gets wore out?
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6X16 Music On Hold
- Thread starter jmiley
- Start date
curlycord
Programmer
You are best using the radio rather than a CD so it wont wear and tear the CD player.
The KSU has no control over the music device attached to it.
The KSU has no control over the music device attached to it.
fiberman40
Technical User
The best device I have found for music on hold is a solid state device call onhold plus that will accept about 4 minutes of audio that you can send into it from either a cassette deck or the sound card of a computer. It comes with a cd rom that has canned music and the ability to produce your own audio tracks. I think it is still available at
I WILL FISH FOR FOOD
I WILL FISH FOR FOOD
- Thread starter
- #4
- Thread starter
- #5
OK....I know this has probably been brought up here before but, can somebody please explain this to me in detail.
I tried hooking up just an ordinary FM radio for MOH, but could not get it to work. I actually have to different types of cables and neither one worked. I have one cable that is a 1/8" mini plug that has 3 conductors(black,red,ground). It was a 1/8" mini to 1/8" mini that I cut one side off. The other is a 1/8" mini plug that has 4 conductors(black,ground)(red,ground). It is from a set of headphones, but I just cut the headphones off.
I first programmed the KSU for 'On Hold'= music, "Background music'= Yes, then I punched down some x-over cable to pair 25 on the 66 block. I then tried splicing both these cables (one at a time) to the x-over cable in various ways but could never get music to play.
Could someone please tell me which cable I should be using, and exactly how to splice it to the x-over?
Thanks.
I tried hooking up just an ordinary FM radio for MOH, but could not get it to work. I actually have to different types of cables and neither one worked. I have one cable that is a 1/8" mini plug that has 3 conductors(black,red,ground). It was a 1/8" mini to 1/8" mini that I cut one side off. The other is a 1/8" mini plug that has 4 conductors(black,ground)(red,ground). It is from a set of headphones, but I just cut the headphones off.
I first programmed the KSU for 'On Hold'= music, "Background music'= Yes, then I punched down some x-over cable to pair 25 on the 66 block. I then tried splicing both these cables (one at a time) to the x-over cable in various ways but could never get music to play.
Could someone please tell me which cable I should be using, and exactly how to splice it to the x-over?
Thanks.
sprucegrover
Technical User
The easiest way to connect MOH is using a single mono ear plug with a mini plug. 2 wires, one to each side of the music input.
If you use a stereo headset, use the 2 conductors that run to one earbud only, red/grd or blk/grd.
As far as what to use for a source, we're talking about the music reproduction on hold or over set speakers. A $10 Radio Shack special works fine. And a CD player will last for years, but who wants to keep changing the CD every hour
If you use a stereo headset, use the 2 conductors that run to one earbud only, red/grd or blk/grd.
As far as what to use for a source, we're talking about the music reproduction on hold or over set speakers. A $10 Radio Shack special works fine. And a CD player will last for years, but who wants to keep changing the CD every hour
- Thread starter
- #8
I worked on it today and still couldn't get it to work with the FM Radio and the cables I have. I have a Home Theater Receiver in the next room that currently has zone 'A' pumped through a speaker selector. I ran a Cat5 cable from zone 'B' of the same receiver to pair 25 on the 66 block and it worked great. This leads me to believe that the FM Radio is not putting out enough power for the system or my 1/8" mini cable is still wrong. I believe the system is looking for something like 600ohms, but I'm not sure. I thought about purchasing a 600ohm matching transformer, but I'm not sure if that would work or not. Any thoughts?
LOW POWER, HIGH IMPEDANCE. Recommended is 0.25 V rms across an input impedance of 3300 ohms.
Most earphone outputs will work. Make sure you are not inserting a mono plug into into a stereo jack.
Also, these can be polarity sensative, so try reversing your wires.
MarvO said it
Most earphone outputs will work. Make sure you are not inserting a mono plug into into a stereo jack.
Also, these can be polarity sensative, so try reversing your wires.
MarvO said it
- Thread starter
- #10
Both the cables I have are stereo plugs, and I tried every combination imaginable with the wires. I'm not exactly sure what this means:
"LOW POWER, HIGH IMPEDANCE. Recommended is 0.25 V rms across an input impedance of 3300 ohms."
Could you please explain this to me, and maybe some recommendations to get it to work? Would buying a matching transformer work in this situation?
"LOW POWER, HIGH IMPEDANCE. Recommended is 0.25 V rms across an input impedance of 3300 ohms."
Could you please explain this to me, and maybe some recommendations to get it to work? Would buying a matching transformer work in this situation?
- Thread starter
- #12
Marv01...
That's the problem. When I use the HEADPHONE output with the mini jack cables from my Radio Shack Special, it doesn't work, but when I connect a Cat5 from my Home Theater Receiver's SPEAKER output, it works great. Maybe I'm just using the wrong type of mini jack cable. These are the 2 types of cables I've tried and I can't get either to work:
"I have one cable that is a 1/8" mini plug that has 3 conductors(black,red,ground). It was a 1/8" mini to 1/8" mini that I cut one side off. The other is a 1/8" mini plug that has 4 conductors(black,ground)(red,ground). It is from a set of stereo headphones, but I just cut the headphones off.
That's the problem. When I use the HEADPHONE output with the mini jack cables from my Radio Shack Special, it doesn't work, but when I connect a Cat5 from my Home Theater Receiver's SPEAKER output, it works great. Maybe I'm just using the wrong type of mini jack cable. These are the 2 types of cables I've tried and I can't get either to work:
"I have one cable that is a 1/8" mini plug that has 3 conductors(black,red,ground). It was a 1/8" mini to 1/8" mini that I cut one side off. The other is a 1/8" mini plug that has 4 conductors(black,ground)(red,ground). It is from a set of stereo headphones, but I just cut the headphones off.
What you need is a 1/8 mini plug that is "mono". It is just 2 wires and connects to your headphone input on the radio. The plugs you have are for stereo, thus the 3/4 wires. If you go to a radio shack, you should have no problem getting one.
Gabriel
Gabriel
jerryreeve
Vendor
Here is a copy that I have sent to some customers who want to do it themselves.
this is assuming that you are going to put a CD player on your system for Music on hold.
to connect music on hold you will need to get a few things from radio shack.
1 telephone jack PN 279-0420
1 1/8 in to lug converter cable PN 420-2454
1 1/8 in stereo to mono adapter PN 274-0882
If your CD player has a different connector than 1/8 inch then you will need a different adapter.
connect the lug jacks of the converter cable to the red and green screws of the phone jack. connect two pieces of wire from the red and green screws of the phone jack to the yellow orange pair on the second block of your phone system. the block should have numbers on the top starting with 253, or 254.
connect the jack end of the converter cable to the stereo/mono adapter
connect the stereo/mono adapter to the cd player.
turn on the cd player
call your office and have someone put you on hold
adjust the volume of the player.
JerryReeve
Communications Systems Int'l
com-sys.com
this is assuming that you are going to put a CD player on your system for Music on hold.
to connect music on hold you will need to get a few things from radio shack.
1 telephone jack PN 279-0420
1 1/8 in to lug converter cable PN 420-2454
1 1/8 in stereo to mono adapter PN 274-0882
If your CD player has a different connector than 1/8 inch then you will need a different adapter.
connect the lug jacks of the converter cable to the red and green screws of the phone jack. connect two pieces of wire from the red and green screws of the phone jack to the yellow orange pair on the second block of your phone system. the block should have numbers on the top starting with 253, or 254.
connect the jack end of the converter cable to the stereo/mono adapter
connect the stereo/mono adapter to the cd player.
turn on the cd player
call your office and have someone put you on hold
adjust the volume of the player.
JerryReeve
Communications Systems Int'l
com-sys.com
jerryreeve
Vendor
There is a typo on the last post. find your MOH pair by looking at faq799-1797.
JerryReeve
Communications Systems Int'l
com-sys.com
JerryReeve
Communications Systems Int'l
com-sys.com
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