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616 Compact w/lost password 2

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AlanJ44

Vendor
Nov 9, 2004
36
US
Working with my Nortel friends, we have a 616 with lost config pswd. Tech called ITAS and got the not supported line, tough luck. Our question was will a RAD get us in if it's DR5? I've had success with DR5 3x8 and 8x24, can't recall the compact. We think it's silly to force a sale of a CICS for a "fixable" repair. It's a community center for crying out loud.

thanks in advance as always
 
why dont you do a startup & return the unit to to default (inc all passwords) & reprogram it
 
You will have to open the software cartridge and ground the battery with a pair of snips. Then reprogram.

work in Progress
 
I think he means, "yes the RAD will work", which it will.
phones1, you can't do a startup without a password, and wip, never, never short out the software cart. unless you want to severely shorten its hold-up time. There are many past threads here on how to bleed it off via a resistor.

MarvO said it
 
I was under the impression that the startup pwd stayed default for situations like this, But if im wrong then i apologise its not my intention to mislead
 
I have the same System 616 Compact, I have a Fastrad with NRU 10.0. I'm able to access some others system, but when I access 616 Compact, It says my System DR5 Compact is not supporting System Browser. I would like to recover my password on the CONFIG menu.
 
There are many different versions of NRU. Nortel happened to give out NRU 10 for free- but the browser does not work on all versions.
 
On the 6/16 use the debug procedure found in the FAQs. Nothing else will work for you besides resistor bleeding of the software capacitor.

PhM


VVV
 
Norstar Debug Procedure :

On Norstar generic systems made after version One,
You will need to change the date back to an earlier time by logging in using the customer's access password. Do this first! before you access the "DEBUG" section.
If both the "ADMIN" & "CONFIG" codes have been altered, Then you must use the other method as shown at the bottom of page 6. Access "DEBUG" afterwards as shown below near the bottom of this page.

On early Norstar systems, Use "Feature" ** "ADMIN" & the Password = "admin"

Here are some known earlier dates & passwords for "DEBUG".
"DEBUG" can now be accessed after this date change has been carried out.

Date Password
1 February 1991 144900
13 October 1992 940210

The "DEBUG" password is defined by the date & it changes every day.
Access to "DEBUG" can only be done by using M7310 or M7324 Terminals.
Otherwise you will get "ACCESS DENIED" appear on the LCD display.

Access to the Debug section is as follows..
------------
KEY | FEATURE ** |
------------
------------
KEY | 33284 |
------------
------------
KEY | "PASSCODE" | (Needed on later versions)
------------

The display will then change to show "1.RESTART INFO"
Which is the start of the section.

( SHOW = --> NEXT = -- )

----------- ----------
| 1.RESTART |--| 2.MEMORY |
----------- ----------

----------------
| 2. MEMORY DUMP | This section is where you can find the
---------------- password codes for "CONFIG" & "ADMIN"

Note!

The address is usually 6 Digits long & it is in "hex" code.
The "CONFIG" password is listed first on the display, Read every Second digit to obtain the first Four numbers
(All other numbers should read Zero).
Press the "NEXT" key to list out the last Two numbers.
The "ADMIN" password is shown next on the display with "SCPLUS" for Compact +.
(Two numbers are shown & keying "NEXT" will list out the last Four digits to complete the "ADMIN" password).

For example hex address 3E040A (Norstar Compact 1A) will show....
3E040A: 0?0? 0?0?
Which means password ? ? ? ? (Is the first Four digits of the password)

If an "F" appears instead of a number, Then please ignore it.
This is because the memory hex location code is spare. In other words, The password is less than Six digits long!.
The password can also be found on unknown versions by entering a known hex address for a previous version & scrolling up / down using the
"BACK" & "NEXT" keys until the password appear on the screen.

2. MEMORY DUMP
|
| ( SHOW = --> NEXT = --- )
V
ADDRESS:_
(Key the Hash "#" button to advance to the next digit)
(Press the "NEXT" button when the Sixth digit has been entered)

As your Norstar system is a non UK version, I'll copy in the information that’s on this sites FAQ as follows...



System Type HEX Address System ID (NA) Map file

3X8 DR5 300AA0
6X16 DR2 0B00FA
6X16 DR5 080AA0 or 080B2C
6X16 DR5DS 300AA0
8X24 DR2 F900FA
8X24 DR3 1C040A
8X24 DR5 1C0AA0
8X24 DR5.1 1C0B2C
MICS R1T1 C00DEA
MICS 1.0 C0101C
MICS 4.1 C01CC6 SP 30NdG15
MICS 6.0
MICS 6.1 C01CEA
CICS 1.0 C010A8
CICS 2.0
CICS 6.1 C01CEA


 
Just passing on the info,
It sure helped me when I needed it.
 
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