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500v2 R8 Essentials - Call Forwarding POTS Dropping

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maxse

maxse

Technical User
Dec 2, 2011
272
US
We cannot get calls to forward unconditionally from any users phone. I have tried setting up an additional SC using 8N and dialing out directly on the line group 0 skipping the ARS. With and without the 1 (15085551212-5085551212) It just drops the call back to the main auto attendant.
 
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20:34:32 3724872236mS CMExtnEvt: Server Room: CMExtnHandler::SetCurrent( id: 13624->0 )
20:34:32 3724872236mS CMCallEvt: 260.13624.0 -1 Server Room.-1: StateChange: END=X CMCSCompleted->CMCSDelete
20:34:32 3724872236mS CMCallEvt: 260.13624.0 -1 BaseEP: DELETE CMEndpoint f510fa68 TOTAL NOW=2 CALL_LIST=1
20:34:32 3724872237mS CMExtnEvt: v=1011 State, new=Connected old=Idle,0,0,RAS
20:34:32 3724872237mS CMCallEvt: 1.2.1 3580 Alog Trunk:1: StateChange: END=A CMCSRingBack->CMCSOGConnReq
20:34:32 3724872237mS CMLineTx: v=1
CMConnect
Line: type=AnalogueLine 1 Call: lid=1 id=2 in=1
BChan: slot=21 chan=42
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=#AA:Company
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#AA:Company
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=8 class=CMDeviceVoicemail type=0 number=0 channel=42 rx_gain=32 tx_gain=32 ep_callid=13623 ipaddr=192.168.1.10 apps=0 loc=0 em_loc=0
20:34:32 3724872238mS CMLineRx: v=1
CMConnectAck
Line: type=AnalogueLine 1 Call: lid=1 id=2 in=1
BChan: slot=1 chan=1
20:34:32 3724872238mS CMCallEvt: 1.2.1 3580 Alog Trunk:1: StateChange: END=A CMCSOGConnReq->CMCSConnected
20:34:32 3724872238mS CMTARGET: 1.2.1 3580 Alog Trunk:1: ~CMTargetHandler f50dade4 ep f50d4188
20:34:32 3724872239mS CMCallEvt: 0.13623.0 3580 RAS.0: StateChange: END=B CMCSConnReq->CMCSConnected
20:34:32 3724872239mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1011 in=0
BChan: slot=21 chan=42
20:34:32 3724872244mS PRN: Config Write Wake Up
20:34:32 3724872244mS CMMap: PCG::MapBChan pcp[77]b1r0 cp_b f597b668 other_cp_b 0 type CGTypeSimple
20:34:32 3724872244mS CMMap: PCG::MapBChan pcp[32]b1r0 cp_b f5998908 other_cp_b f597b668 type CGTypeSimple
20:34:32 3724872244mS CMMap: a=1.1 b=21.42 M12
20:34:32 3724872244mS CMMap: a=1.1 b=21.42 CheckSpeechPathMonitor (pcp[32]b1r0) register
20:34:32 3724872245mS PRN: Confer DSP, channel 0: allocated DTMF detector 0, 23 free
20:34:32 3724872245mS PRN: Confer DSP: enabled DTMF detector 0
20:34:32 3724872298mS CD: CALL: 1.2.1 BState=Connected Cut=3 Music=0.0 Aend="Line 1" (1.1) Bend="#AA:Company(#AA:Company)" [VoiceMail] (21.42) CalledNum=#AA:Company () CallingNum=96175805010 (Cambridge MA) Internal=0 Time=85 AState=Connected
20:34:32 3724872301mS CMLineRx: v=1
CMConnectAck
Line: type=AnalogueLine 1 Call: lid=1 id=2 in=1
BChan: slot=1 chan=1
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Cambridge MA
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:0 R:4) number=96175805010
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=8 class=CMDeviceAlogTrunk type=0 number=1 channel=0 rx_gain=32 tx_gain=32 ep_callid=2 ipaddr=192.168.1.10 apps=0 loc=0 em_loc=0
20:34:32 3724872744mS PRN: Updates IO list size 0 updated list size 1
20:34:32 3724872744mS PRN: Config Write Completed
20:34:33 3724873555mS H323Evt: Recv: RegistrationRequest 192.168.1.55; Endpoints registered: 11; Endpoints in registration: 0
20:34:34 3724874236mS CMExtnEvt: Server Room: Recover Timer reason=CMTRWrapUp
20:34:34 3724874236mS CMExtnEvt: v=7 State, new=Idle old=PortRecoverDelay,0,0,Server Room
20:34:35 3724875063mS H323Evt: Recv: RegistrationRequest 192.168.1.24; Endpoints registered: 11; Endpoints in registration: 0
20:34:35 3724875546mS RES: Wed 10/9/2014 20:34:35 FreeMem=59439388(1) CMMsg=9 (11) Buff=5200 910 1000 12463 5 Links=11507 BTree=0 CPU=1/3/601/24802/31282/1
20:34:35 3724875547mS RES2: IP 500 V2 8.1(63) Tasks=48 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=60 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=38 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
20:34:35 3724875547mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
20:34:37 3724877902mS H323Evt: Recv: RegistrationRequest 192.168.1.58; Endpoints registered: 11; Endpoints in registration: 0
20:34:45 3724885547mS RES: Wed 10/9/2014 20:34:45 FreeMem=59441372(1) CMMsg=9 (11) Buff=5200 912 1000 12461 5 Links=11509 BTree=0 CPU=1/3/601/24787/31282/2
20:34:45 3724885547mS RES2: IP 500 V2 8.1(63) Tasks=48 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=60 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=38 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
20:34:45 3724885548mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
20:34:46 3724886286mS H323Evt: Recv: RegistrationRequest 192.168.1.44; Endpoints registered: 11; Endpoints in registration: 0
20:34:46 3724886463mS CMExtnRx: v=RAS, p1=0
CMFacility
Line: type=RAS 1 Call: lid=0 id=1011 in=0
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
RemoteHold.Invoke.CodePageUnknown
invokeId 17053
20:34:46 3724886463mS CMExtnEvt: RAS: CMExtnHandler::SetCurrent( id: 13623->0 )
20:34:46 3724886463mS CMExtnEvt: v=1011 State, new=Idle old=Connected,0,0,RAS
20:34:46 3724886464mS CMLineTx: v=1
CMFacility
Line: type=AnalogueLine 1 Call: lid=1 id=2 in=1
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
HoldNotific.Invoke.CodePageUnknown
invokeId 17054
20:34:46 3724886464mS CMExtnRx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1011 in=0
Called[216] Type=Default (100) Reason=CMDRdirect
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
20:34:46 3724886464mS CMCallEvt: 0.13625.0 -1 BaseEP: NEW CMEndpoint f510fa68 TOTAL NOW=3 CALL_LIST=1
20:34:46 3724886465mS CMCallEvt: CREATE CALL:3581 (f50c48b4)
20:34:46 3724886465mS CMCallEvt: 0.13626.0 -1 BaseEP: NEW CMEndpoint f50c520c TOTAL NOW=4 CALL_LIST=1
20:34:46 3724886466mS CMExtnEvt: RAS: CMExtnHandler::SetCurrent( id: 0->13625 )
20:34:46 3724886467mS CMCallEvt: 0.13625.0 3581 RAS.1: StateChange: END=A CMCSIdle->CMCSDialInitiated
20:34:46 3724886467mS CMExtnEvt: v=1011 State, new=Dialling old=Idle,0,0,RAS
20:34:46 3724886467mS CMTARGET: 0.13625.0 3581 RAS.1: Setting Hard Timer 4000
20:34:46 3724886467mS CMTARGET: 0.13625.0 3581 RAS.1: LOOKUP CALL ROUTE: type=100 called_party=216 sub= calling=96175805010 dir=out complete=0 ses=0
20:34:46 3724886467mS CMTARGET: 0.13625.0 3581 RAS.1: ADD TARGET (N): number=216 type=100 depth=1 nobar=1 setorig=1 ses=0
20:34:46 3724886467mS CMTARGET: 0.13625.0 3581 RAS.1: SET USER: Tara Quinn orig=1
20:34:46 3724886467mS CMTARGET: 0.13625.0 3581 RAS.1: ADD USER: Tara Quinn depth=1 disallow_cw=0 dnd=0 real_call=1 group_call=0 type(CMNTypeDefault) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000 simult 0 (0)
20:34:46 3724886468mS CMTARGET: 0.13625.0 3581 RAS.1: ADD TARGET (N): number=817744068600 type=100 depth=2 nobar=1 setorig=0 ses=0
20:34:46 3724886468mS CMTARGET: 0.13625.0 3581 RAS.1: SYS SC: 817744068600 2 17744068600 sc=type=Dial code=8N, num=NS6172661710 callinfop->sending_complete=1 secondary_dialtone=
20:34:46 3724886468mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found
20:34:46 3724886469mS CMLRQ: FindActiveLRQByGroupID GroupID=0 - Not Found
20:34:46 3724886469mS CMCallEvt: 0.13627.0 -1 BaseEP: NEW CMEndpoint f51188c4 TOTAL NOW=5 CALL_LIST=2
20:34:46 3724886471mS CMTARGET: DIAL LINE: 3581 GROUP = 0 SUCCESS = f51188c4
20:34:46 3724886471mS CMTARGET: 0.13625.0 3581 RAS.1: CancelTimer CMTCDelayedProcessing
20:34:46 3724886471mS CMTARGET: 0.13625.0 3581 RAS.1: INITIAL TARGETING SUCCEEDED
 
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