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3905 firmware upgrade problem

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zoomaster

Technical User
Nov 2, 2008
88
CA
Hello,

I have cs1000M rls 5 and cc6. I just upgraded a 3905 from firmare 87 to 90 and now I cannot get a login ID prompt. I plug another 3905 with 87 on same TNB and I get the login ID prompt by hitting the In-calls button or key 0 but with firmware 90 I cannot get the login ID prompt. Connecting a handset doesn't make any difference. I found another 3905 with firmware 89 and it too has same problem as 90 so I don't think it is a bad version of 90. Am I missing a step somewhere?

Any ideas?
 
test it with the Make Busy light LED lit up (red) even if it says logged out, make the LED active.

Mato' Was'aka
 
With make busy LED red I still cannot get login ID prompt.
 
In the headset jack? Have to be, not the side Supervisor port or handset port

Mato' Was'aka
 
FYI - only on 5.0 I had to be in the back headset port and the MSB red light had to be active.

Mato' Was'aka
 
That was it, I plugged my handset into headset jack with msb on and the login ID came up.

Thanks very much
 
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