3904 set, makes outgoing, but get's fast busy on incoming calls.

[1911]

I'm having trouble posting the ATT and CDB data, but can someone provide me the basics in LD 11 and LD 15 so that I can make and receive calls on my 3904 phone internally, no forwarding or no DID setup is necessary.

Thanks,

 

[RickyPone]

We need more information. From the title I would guess the phone is hard forwarded.

 

[1911]

That is my first thought. If I config. FDN to 0 or to an ext. when I call the 3904 set it will forward the call immediately to those respective numbers, but if I turn off FDN I get the fast busy. I was hoping someone might be able to tell me with regards to FDN, FNA, CFTA, HTA, FNAL, CFNA, Ect... should be allowed or not with this set configured for internal calls only. If this is again too vague, then I'll try to do more research or try to get the data posted.

Thanks,

 

[KCFLHRC]

This is pretty basic stuff. There is nothing I know of to allow an internal call. I would out the phone and rebuild it and accept all the defaults and program only key 0 scr and see if it works.

 

[RickyPone]

Do you need help configuring the tn?

 

[1911]

OK, I'll give that a try.

Thanks,

 

[1911]

So, outting it and re-entering the 3904 with a default configuration didn't correct the issue. Could it be something in LD 15 with forwarding that could cause the problem?

Thanks,

 

[RickyPone]

Please post the tn.

 

[lklampfer]

If the inbound call is supposed to be a DID, make sure it is a valid DID to your switch, change the extension on the phone to a known working DID and see if the call rings the phone, if it does, the number you assigned it probably does not fall within your DID range, or needs to be converted in Ld 49 IDC table.

 

[1911]

OK, as I mentioned I'm not doing anything with DIDs, all I want is to call from my 3904 set to another digital set and vice versa. Right now I can call from my 3904, but can't receive any calls, I get a fast busy. Making changes to FDN, FNA, and CFTA I was able to get a call going to the 3904 to immediately forward to an extention, but that isn't what I want. I want the 3904 to ring and receive calls. Below is the programming of the TN now. After reviewing this I can then post the CDB. Thanks.

ld 20


PT0000
REQ: prt

TYPE: 3904

TN
ESA037 15
004 0 04 00

DATE

PAGE

DES


DES TEST
TN 004 0 04 00 VIRTUAL
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
KBA 1
ERL 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS CTD FBD WTA LPR MTD FND HTD TDD HFD GRLD CRPD STSD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR MCDD T87D PKCH
CPND_LANG ENG
HUNT
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 3900 0 MARP
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
DATE 24 AUG 2011

 

[Wings08]

The TN you printed is a virtual TN. Are you sure you are logged into that set correctly. Try that set on a phsical tn.

 

[KCFLHRC]

If it's a CS1k it will print out as a virtual TN. Don't know why, but they do.

 

[1911]

The TN is good. I punched it down myself. Why it states Virtual, I don't know. Any other thoughts with regards to the LD 11 Config.?

 

[KCFLHRC]

What kind of switch is this and what release is it? Is it a cabinet, chassis,or SG, MG? I see you have the phone programmed on 4 0 4 0, is there other phones on this card you can call? Is there other phones in this loop you can call? Is this a new cabinet or one that was already there?

 

[trvlr1]

Call from this phone to a display phone and see what comes up for an extension. Make sure it is correct.
If it is, try changing the extension to see if that works, you may have a conflict somehow. If that does not help, try moving it to another TN on a different card to see if the card is the issue.
Have you printed a good phone and compared all the options side by side?