31WS License failure 1

[ross7]

Does anyone know what the licensing code 31WS relates to?

I have tried the website but can't see anything.

 

[davidmichel]

31WC ARCserveIT/ARCserve 2000 Advanced Edition Tape Library Option

 

[mohamdr]

you need license your tape library option..

 

[sgibbo]

Apparently 31WS relates to the Agent for Windows. I get an error in my event log everytime I try a backup telling me I have to licence this even though it is not installed!!

 

[hmitadmin]

I am just like you. It seems that the error pertains to BrightStor ARCserve Backup r11/r11.1 Client Agent for Windows Servers. I have not installed this and it is requesting me for a license code. I have looked at all of the codes that come with the software and there is no license code for this. So maybe it is a bug in the software.

 

[vschumpy]

If you are backing up remote servers using a client agent then you will get this warning if the number of client agents licences you have on the host server doesn't match up with the number of remote client agents you are backing up.

Licencing is explained in more detail in this techdoc :

http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC266870

Incidentally the error in this case is only a warning - for the Windows Client Agent it should not cause a failure.