2651XM, install WIC1-DSU-T1 but no interface is showing 1

[Veddic]

I have a 2651XM that I recently installed a WIC1-DSU-T1 card in. When I power up the router I get no LED lights on the card itself and when I do a sh run, or sh int no new interfaces appear.

Anyone have a clue what might be going wrong?

 

[gwildfire]

do a show diag and see if it shows up

Check what IOS your running and your free memory, Ihave had a T1 with FE NM not run on a 3640 becuase it was out of DRAM.

Other than that the module may be DOA

Visit

http://www.Cisco-Engineer.com

for free Cisco rack access.

 

[Veddic]

This is what comes up. How do I check memory usage and IOS version?

WIC Slot 1:
Unknown WAN daughter card
Hardware Revision : 1.2
PCB Serial Number : FOC09193DDL
Part Number : 73-8346-05
Board Revision : A0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Deviation Number : 0-0
Product Number : WIC-1DSU-T1-V2
Top Assy. Part Number : 800-22193-03
CLEI Code : IPUIAPRRAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 52 41 01 02 C1 8B 46 4F 43 30 39 31
0x10: 39 33 44 44 4C 82 49 20 9A 05 42 41 30 03 00 81
0x20: 00 00 00 00 04 00 80 00 00 00 00 CB 94 57 49 43
0x30: 2D 31 44 53 55 2D 54 31 2D 56 32 20 20 20 20 20
0x40: 20 C0 46 03 20 00 56 B1 03 C6 8A 49 50 55 49 41
0x50: 50 52 52 41 41 FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

 

[vlf]

Try changing slots. Some of the routers don't recognize certain cards in certain slots.

 

[Veddic]

Heres the information I could find, I'm on 12.1(11)T which fromt he documentation I found on the 2600 series it is supported. Not sure about memory usage thought.

Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-BINS-M), Version 12.2(11)T, RELEASE SOFTWARE (fc1)
TAC Support:

http://www.cisco.com/tac

Copyright (c) 1986-2002 by cisco Systems, Inc.
Compiled Thu 01-Aug-02 13:10 by ccai
Image text-base: 0x8000809C, data-base: 0x817475B8

ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

Lowell uptime is 17 hours, 8 minutes
System returned to ROM by power-on
System image file is "flash:c2600-bins-mz.122-11.T.bin"

cisco 2651XM (MPC860P) processor (revision 0x100) with 58368K/7168K bytes of memory.
Processor board ID JAD064004DB (133421137)
M860 processor: part number 5, mask 2
Bridging software.
X.25 software, Version 3.0.0.
2 FastEthernet/IEEE 802.3 interface(s)
8 ATM network interface(s)
32K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

 

[Veddic]

I have tried both slots with the same result.

 

[JOAMON]

Hello...

Think your problem may be that the older T1 (Wic-1dsu-T1) may not work in that router. You probably need the newer (Wic-1dsu-T1-V2) card.

 

[Veddic]

It is the V2 card as shown in the 'show diag' output:

WIC Slot 1:
..........
Product Number : WIC-1DSU-T1-V2
Top Assy. Part Number : 800-22193-03
...........

 

[JOAMON]

Sorry...missed that....

It's an IOS issue. Found V2 Wic info on Cisco sight.

http://www.cisco.com/warp/public/116/t1_wic1.html#supp_platforms

The WIC-1DSU-T1-V2 is supported in these Cisco IOS software releases:

Cisco IOS Software Release

12.2(15)ZL PCBU special [Cisco 1700 Series only]
12.2(17) Mainline
12.3(1) Mainline

12.3(1)T

 

[Veddic]

Ok, whats the best way to figure out the correct IOS version required?

I currently have the following installed in the 2651XM:

NM-8T1-IMA - 8-port T1 IMA adaptor
WIC-1DSU-T1-V2 - 1-port T1 CSU/DSU

I need both of these to be functional. How do I figure out which IOS to use?

 

[JOAMON]

There are a great many to choose from for your platform based on the features you need. If you have smartnet on that router you could open a TAC case with Cisco and have them tell you which IOS to use. If not just need to research it but from what I can see those newer IOS releases should support that module. Make a backup of current IOS before loading newer IOS.

General Deployment (GD)
and Limited Deployment (LD)

12.3.16 (LD)
12.3.15a (LD)
12.3.15 (LD)
12.3.13b (LD)
12.3.13a (LD)
12.3.12e (LD)
12.3.12d (LD)
12.3.12c (LD)
12.3.12b (LD)
12.3.10e (LD)
12.3.10d (LD)
12.3.9e (LD)
12.3.9d (LD)
12.3.6f (LD)
12.3.6e (LD)
12.3.5f (LD)
12.3.5e (LD)
12.3.3i (LD)
12.3.3h (LD)



Early Deployment (ED)

12.3.14T3 (ED)
12.3.14T2 (ED)
12.3.11T7 (ED)
12.3.11T6 (ED)
12.3.11T5 (ED)
12.3.8T9 (ED)
12.3.8T8 (ED)
12.3.8T11 (ED)
12.3.8T10 (ED)
12.3.7T9 (ED)
12.3.7T12 (ED)
12.3.7T11 (ED)
12.3.7T10 (ED)



Deferred Release (DF)

12.3.14T1 (DF)
12.3.14T (DF)
12.3.13 (DF)
12.3.11T4 (DF)
12.3.11T3 (DF)
12.3.10c (DF)
12.3.9c (DF)
12.3.8T7 (DF)
12.3.8T6 (DF)
12.3.7T8 (DF)
12.3.7T7 (DF)
12.3.7T6 (DF)
12.3.7T3 (DF)
12.3.5d (DF)
12.3.4T8 (DF)
12.3.4T11 (DF)
12.3.4T10 (DF)

Feature Sets:

ADVANCED ENTERPRISE SERVICES
ADVANCED ENTERPRISE SERVICES WITH SNA SWITCH
ADVANCED IP SERVICES
ADVANCED SECURITY
AISK9-AESK9 FEAT SET FACTORY UPG FOR BUNDLES
ENTERPRISE BASE
ENTERPRISE BASIC
ENTERPRISE PLUS
ENTERPRISE PLUS IPSEC 3DES
ENTERPRISE PLUS/H323 MCM
ENTERPRISE REMOTE SITE SERVICE SELECTION
ENTERPRISE SERVICES
ENTERPRISE/FW/IDS PLUS IPSEC 3DES
ENTERPRISE/SNASW PLUS
ENTERPRISE/SNASW PLUS IPSEC 3DES
INT VOICE/VIDEO GK, IPIP GW, TDMIP GW
INT VOICE/VIDEO GK, IPIPGW, TDMIP GW AES
IP
IP BASE
IP PLUS
IP PLUS BASIC W/O HD ANALOG/AIM ATM/VOICE
IP PLUS BASIC W/O SWITCHING
IP PLUS IPSEC 3DES
IP VOICE
IP/FW/IDS
IP/FW/IDS PLUS IPSEC 3DES
IP/FW/IDS PLUS IPSEC 3DES BASIC
IP/FW/IDS PLUS IPSEC 56
IP/H323
IP/H323 PLUS BASIC
IP/IPX/APPLETALK
IP/IPX/APPLETALK PLUS
IP/IPX/APPLETALK PLUS FW/IDS
IP/IPX/AT/FW/IDS PLUS BASIC
IPV-AESK9 FEAT SET FACTORY UPG FOR BUNDLES
IPV-AISK9 FEAT SET FACTORY UPG FOR BUNDLES
IPV-ESK9 FEAT SET FACTORY UPG FOR BUNDLES
IPV-SPSK9 FEAT SET FACTORY UPG FOR BUNDLES
REMOTE ACCESS SERVER
SP SERVICES
SPSK9-AESK9 FEAT SET FACTORY UPG FOR BUNDLES
SPSK9-AISK9 FEAT SET FACTORY UPG FOR BUNDLES
SPSK9-ESK9 FEAT SET FACTORY UPG FOR BUNDLES
TELCO FEATURE SET
VOICE IP TO IP VOICE GATEWAY
VOICE IP TO IP VOICE GATEWAY IPSEC 3DES

 

[JOAMON]

Following is the latest release for your current feature set.

The selections you have made are: Platform: 2651XM
Software Feature Sets: IP/IPX/APPLETALK PLUS
Release: 12.3.16 ( LD - Limited Deployment )

c2600-bins-mz.123-16.bin 96 Min. Memory 32 Min. Flash

The following link may be useful.

http://www.cisco.com/en/US/products/hw/routers/ps259/prod_bulletin09186a0080161082.html

 

[Veddic]

Excellent, thank you very much for the information. I will try the new IOS this weekend.

Thanks again.