2500 out-of-service

[gwmyers]

AVAYA CM R6 S8700 G450
TYPE 2500
Conference Phone
Service Status: out-of-service
All connections have been checked

Suggestions?

 

[joe2938]

check it directly from the port block, busy station xxx release station xxx test station xxx

 

[gwmyers]

Thank You for Your Reply

busy station 2224
release station 2224
test station 2224
Media Gateway is not registered

stat station 2224 Service State: out-of-service

This is a Remote Site
will need to go to Site to check out port block

 

[joe2938]

can you get to the media gateway to do a reset, if not is someone on site who can reboot it for you?

 

[AvayaTier3]

Does the G450 have s8300 LSP in slot v1
Media-gateway not register to main, all ports would show out-of-service at the main.
If media-gateway is registered to LSP, login to LSP / CM and list media-gateway to see if
it is registered, then test station 2224 from LSP/CM command line.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[gwmyers]

Creating a New Voice System File to access the remote media gateway
When I try to access ASA for the Remote Site
It ask for a Login in and Password
Using the Login in and Password for the Main Site fails
I tried to using admin/admin01 Failed

How do I verify that I set up the Configuration correctly?

 

[gwmyers]

Was able to verify Voice System File
Select Voice System
System
Properties
Connections
Connections Details

Was unable to Ping Default Gateway
Got the IT Dept. involved.
It's All Good

Thanks to Everyone that Responded!
Thanks for All the Good Information