-2146697211 Method ~ of object ~ Failed

[Jenniferlynn]

Hello,
Can anyone help me. I support a Visual Basic piece of Software. The software allows users to email over Insurance applications. I have one such user who is trying to email an application and he keeps getting a message saying Method ~ of object ~ failed. Usually this is just a matter of checking the internet connection, however with one such user it is being extremely stubborn.

In the error logit says:

Error Number : -2146697211
Description : Method '~' of object '~' failed
Build Number : 214
Application : INERTIA
Module Name : fApply
Procedure Name: XMLApplication
Line Number : 250
Date and time : 26/09/2003 14:26:00

The user's ISP is AOL, he doesn't have any virus or firewall software installed which could interfere. I have comepltey run out of ideas!
Can anyone help? The user has been able to email applications before and just out of the blue has run into difficulties!

Any help would be greatly appreciated!
Thank you
xx

 

[tb]

What components are this program of yours using?

Did the client install any updates / software on his side that might have updated / out dated the components that you are using?

Just a thought . . .


I was standing in the park, wondering why frisbees got bigger as they came closer... then it hit me!