2050 Version 4.4 on BCM50R6 PORTS

[koulioumbis]

Team hello.
Can anyone help with the ports needed in order to make a 2050 V 4.4 softphone funtion properly on BCM50R6 using the remote worker feature?
I use a 2002 IP set as remote worker user and all good. I register a 2050 V 4.4 ( SP8) and i get no dialtone. So some ports are needed and are not either assigned to the router table or something else is wrong with the softphone.
Any suggestions?

thanks

Nikos

 

[exsmogger]

Nikos, I know you're not connecting over a VPN, but this thread might help.

http://www.tek-tips.com/viewthread.cfm?qid=1597672

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[Firebird Scrambler]

Hello Nikos, do you want to try and connect onto my system?. I'll send you some connection details.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[Firebird Scrambler]

Just a thought, but as your computer is Windows 10, have you tried disabling your firewall first before using the 2050 softphone as I recently came across a problem whereby I couldn't ping my own Windows 10 laptop across a customers network when testing out IP addresses and was annoyed that my own firewall was the cause as Windows 10 has tighten up more ports.

I needed to change an incoming rule to enable ping requests again.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[koulioumbis]

No the test computer with the latest 2050 V4.4 is a WIN7 PRO 32 BIT Machine.
If i use the 2050 V4.4 to connect to a BCM whithin the same lan, all good.
If i connect to remote worker ( NO VPN) then there is no dialtone.

Nikos

 

[Firebird Scrambler]

Thanks Nikos

This seems to me that the newer 2050 software releases require extra ports on the router to be used. I'll see if I can find out anything.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin