200 PRI Problem

[jsaad]

we have a 200EL LW 19 with a PRI. The PRI is 99% out. we are able to make and receive calls on channel 1 of the PRI, in Maintenance you can view the channels, on channel 1 you see rngbck or talkg, on the other channels you see wfjctr (waiting for junctor)! ???? what do I need to look at for wfjctr

I'm told I can hot pull the PRI card, just pull it out and reseat it to see if that gets the PRI going however I am also told I might lose the PRI programming on the card?

 

[mitelman]

you can pull it hot. I have never seen them lose programming because of that.