Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

2 stations not getting CLS data

Status
Not open for further replies.
eseibert

eseibert

IS-IT--Management
Joined
Mar 4, 2003
Messages
254
Location
US
I have 2 stations that are not passing the CLS data. The recording piece is fine, but the CLS data is not showing up when I do a query. Other agents are fine. Any ideas on what it could be? We're on 8.9, total recording solution.
 
Sort by date Sort by votes
what integration are you using switch or vox driver?
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

It wire techs
  • Locked
  • Question Question
SL2100 Error 64 will not go away
Replies
1
Views
355
jsaad
jsaad
droodle
  • Locked
  • Question Question
NICE or Sentinel data into Splunk
Replies
0
Views
459
droodle
droodle
The_Mantis
  • Locked
  • Question Question
Nice can`t read the Bussines Data from Genesys
Replies
0
Views
397
The_Mantis
The_Mantis
chetann
  • Locked
  • Question Question
calls are getting recorded delay of 10mins in nice app, after login into avaya onex agent softphone
Replies
0
Views
376
chetann
chetann
GI-Grady
  • Locked
  • Helpful tip Helpful tip
NICE Engage 6.4 with AVAYA 6.3 Not Recording All Calls
Replies
0
Views
658
GI-Grady
GI-Grady

Part and Inventory Search

Sponsor

Back
Top