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2 phones with 1 extension number

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rnp926

IS-IT--Management
Jan 5, 2005
6
US
You guys have been great, i've learned great deal from this forum, i'm taking classes at global next month. But in meantime can someone help me with this.

I 've a handicap user in a wheel chair, we'd like to have 2 phones (m3903)in his office one at each end.

He'll have 2 TNB and 1 dnb (exntension), how do i do this?
 
Just programme the two TN's with the same SCR. Make sure you have MARP activated. Make one of them the MARP and you should be OK. The MARP is a definition you make about which phone is the handler for call forwarding. Two sets can't forward the same number.

i2007
 
Thanks but I'm a newbie to this system, I don't know what MARP?
I need some instructions, i can do the basics.
Step by step would be good....thanks
 
LD 11

REQ new
TYPE 3904
TN xx xx xx xx type in the loop number
CUST 0
KEY 00 SCR xxxx where x is DID number

REQ new
TYPE 3904
TN xx xx xx xx type in the loop number
CUST 0
KEY 00 SCR xxxx where x is DID number
MARP no/yes (yes=This TN is in charge for call forwarding)

if you get an error programming the second set, try to programme it with a vacant DID, and afterwards chg it to the same DID as first TN.


i2007
 
I got a message MARP not Active..
how do i activate it?

 
Better, you can use MCR xxxx in both TN´s, because when one extension SCR is busy, the other phone with the SCR key can´t make calls.

Javier.
 
i didn't see your switch type or size, if you turn on marp, it is switch wide, unless you are comfortable with the switch, you might not want to start with system wide params, it will effect every phone, it only takes a few minutes per station to fix any problems of that nature, but it can be hard to explain

john poole
bellsouth business
columbia,sc
 
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