1608's won't register

[94astro]

Hello Again,

Working on an install with 32 phones. 10 of them are 9608's, 1 is a 1616 and 21 are 1608's. I've got the IP Office r9 set up here at our office, the IP Office has DHCP disabled and I've assigned it a static IP address of 192.168.1.10 on our network. The 9608's and 1616 and one 1608 registered like normal, I just assign the Call Server address as 192.168.1.10. I don't set the subnet, gateway or the phone's IP address.

The rest of the 1608's won't come up. I plug one into the network, press * to program, assign 1.10 as the call server address and press pound until it re-boots. Then the phone boots back up and says DHCP: XXX seconds, and * to program. The seconds don't ever stop and ask me to enter an extension number like it should.

I've got 32 IP Endpoint licenses, I've built all the users as H323 phones.

Antone have any ideas? Thanks.

 

[94astro]

I don't know why, but I created a new network with a router and the IP Office and the phones are registering fine now. Maybe it didn't like my shop's network that already had an IPO...

 

[tlpeter]

94astro, please setup a DHCP server.
Assigning these settings statically is not the way to do it.
This kind of stuff is basic and needs to be OK otherwise you will have issues for sure.


BAZINGA!

I'm not insane, my mother had me tested!

 

[94astro]

Only the IP Office is set to static, the phones are all DHCP. They had a hard time getting IP addresses from our server for some reason. Once I set up a separate temporary network (new router w/ IP Office and a phone plugged in) the phones were able to register to the IP Office. So in this new case the router was giving out IP addresses.

 

[sizbut]

If you're doing static install then you need to set all the details ("I don't set the subnet, gateway or the phone's IP address"). Else the phone runs back to what ever previous values it had (they tend to do that despite any clearing or resetting commands) and if those are not valid for the network then they start doing restart loops.

So whether static or DHCP its all or nothing.

Stuck in a never ending cycle of file copying.

 

[94astro]

So I should set the call server, subnet and gateway addres in each phone? Not the phone's address since it's DHCP correct?

 

[amriddle01]

No,

If the IP Office is DHCP server, do nothing

If getting DHCP from a standard DHCP server (no scope options programmed), you need to statically set the call server and file server addresses, everything else come from the DHCP server standard response.

If fully static (no DHCP server at all) then you need to statically assign everything

 

[94astro]

Ok that's what I thought, I'll just need to add the file server as the IP Office since the tftp server it's set to memory card.