1140E w/1100 expansion module

[Terry123]

Unable to get 2 1100 expansion modules to work w/1140E handset. Have 48v power supply, KEM =2, CLS = 3. Avaya CS1000M 7.5 Any help appreciated.

 

[Triton101]

did you add the KEM3 in cls? (sounds like you did from CLS=3)

when you power up the phone does the KEM go blue? flash, anything?

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[Terry123]

Yes to CLS = KEM 3, no flashes or indicators. 48v on power supply, swapped modules & 1140e phone

 

[Triton101]

power it up without the LAN connection, see if you get it to light up then.


__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[Triton101]

Also, i think the expansion modules should work even without the power supply, i think the power supply is only for the backlight portion only.

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[Terry123]

Powered up without the LAN connection, no back light on expansion modules. Phone backlite and tried to register but indicated that cable was not conntected. Deleted TN in system, reprogrammed with DN's on keys 0 , 32 & 33 KEM = 2 and CLS = KEM3. Connected LAN only, still no dispay on expansion modules.

 

[Triton101]

?? tough one, does 1 KEM work vs 2?

also, maybe on an outside chance, maybe they put in the guts of the 1200 series expansion module in the skin of the 1100 expansion module? (KEM4 in CLS)

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius