1140E not picking up incoming call

[LCUDK]

Hi Guys,

I am programming an 1140E and it is part of an ACD group with private lines appearing on key 3 and key 4. LPK is set to 3. When you grab the handeset is picks up key 3 as it should, however when a call is coming in you can not pick up the handset to answer the call. The call will continue to ring until you select the ringing line. We definitly want them to be able to answer the cal by picking up the handest.

Also, does anyone know which "key" is the MSG/Inbox key so I can program that to go to Call Pilot.

DES IS
TN 066 0 00 00 VIRTUAL
TYPE I2004
CDEN 8D
CUST 0
ZONE 000
FDN 7000
TGAR 1
LDN 1
NCOS 6
SGRP 0
RNPG 1
SCI 0
SSU
XLST
CLS CTD FBA WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD DOS XHD IRD NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTA SFA MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAIA BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD OUSD OBPD CDMR ICRD KEM2
CPND_LANG ENG
RCO 1
EFD 7000
HUNT 7000
EHT 7000
LHK 4
LPK 3
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 2118 0 2010
SPV
01 MSB
02 NRD
03 MCR 2129 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
04 MCR 2229 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
05 DWC 2118
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 5 SEP 2008


Any help would be appeciated.

Thanks,
Doug

 

[bigindian65]

IRA instead of IRD in CLS

Mato' Was'aka

 

[LCUDK]

Thanks.

That did the trick.

 

[Avaya911PLM]

To answer your MWK question. It goes on Key 16

DES  PBX201
TN   096 0 01 01  VIRTUAL
TYPE 1150
CDEN 8D
CTYP XDLC
CUST 1
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL
ECL  0
FDN
TGAR 1
LDN  NO
NCOS 5
SGRP 0
RNPG 0
SCI  0
SSU
XLST
SFLT NO
CAC_MFC 0
CLS  CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPD
     MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
     POD DSX VMD SLKD CCSD SWD LND CNDA
     CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
     ICDD CDMD LLCN MCTD CLBD AUTU
     GPUD DPUD DNDA CFXD ARHD CNTD CLTD ASCD
     CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
     UDI RCC HBTD AHD IPND  DDGA NAMA MIND PRSD NRWD NRCD NROD
     DRDD EXR0
     USMD USRD ULAD CCBD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
     FDSD NOVD VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA  PKCH
CPND_LANG ENG
RCO  0
HUNT 000
LHK  5
PLEV 02
DANI YES
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI  01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY  00 ACD 9911 0  2911001
     AGN
     01
     02
     03 DWC 9911
     04 SCR 4911 0     MARP
     05 SCR 5911 0     MARP
     06
     07
     08
     09
     10
     11
     12 NRD
     13 MSB
     14 ASP
     15 EMR
[!]     16 MWK 6666[/!]
     17 TRN
     18 AO6
     19 CFW 16
     20 RGA
     21 PRK
     22 RNP
     23
     24 PRS
     25 CHG
     26 CPN
     27
     28
     29
     30
     31
DATE 22 AUG 2008

--
Fletch

Nortel Emergency Services PLM

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